Terms of Service

Welcome to creativemint. These terms and conditions govern your use of our website and services. Please read them carefully before using our platform.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

1. Introduction and Acceptance of Terms

By accessing and using the creativemint website (the "Service") operated by creativemint Ltd ("we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") apply to all visitors, users, and others who access or use the Service.

If you do not agree to these Terms, you must not use or access our Service. These Terms constitute a legally binding agreement between you and creativemint Ltd, a company incorporated in the United Kingdom with registration number 12345678, operating from our registered office at 42 Old Street, London EC1V 9AY, United Kingdom.

These Terms apply regardless of how you access our Service, including through web browsers, mobile applications, or any other method. By creating an account, making a purchase, or simply browsing our website, you confirm that you have the legal capacity to enter into this agreement and that all information you provide is accurate and complete.

2. Definitions and Key Terms

To ensure clarity in these Terms, we define the following key terms used throughout this document:

"Service"
Refers to the creativemint website and all related services, features, content, and functionalities offered through our platform.
"User" or "you"
Any individual or entity that accesses, browses, or uses our Service in any capacity.
"Account"
A personal profile created by Users to access certain features and services of our platform.
"Content"
All information, text, images, videos, audio, software, and other materials available through our Service.
"Intellectual Property"
All patents, copyrights, trademarks, trade secrets, and other proprietary rights in our Service and Content.

3. User Accounts and Registration

To access certain features of our Service, you may be required to create an account. When creating an account, you must provide accurate, current, and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms.

Account Requirements:

  • You must be at least 18 years old to create an account
  • One person may not maintain multiple accounts
  • You must provide valid contact information including email and phone number
  • You are responsible for maintaining accurate account information

4. Service Description and Availability

creativemint is a professional services platform that connects clients with creative professionals and digital marketing experts. Our Service includes, but is not limited to, project management tools, portfolio showcases, client communication platforms, and payment processing services.

We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. Our Service may be temporarily unavailable due to maintenance, updates, technical difficulties, or circumstances beyond our control. We will make reasonable efforts to minimize such downtime and provide advance notice when possible.

From time to time, we may introduce new features, modify existing ones, or discontinue certain aspects of our Service. We reserve the right to make these changes with reasonable notice to affected users, except in cases where immediate action is necessary for security or legal compliance.

5. User Conduct and Prohibited Activities

You agree to use our Service responsibly and in compliance with all applicable laws and regulations. The following activities are strictly prohibited and may result in immediate termination of your account:

Prohibited Activities Include:

  • Using the Service for any illegal or unauthorized purpose
  • Attempting to gain unauthorized access to our systems
  • Distributing malware, viruses, or harmful code
  • Spam, phishing, or fraudulent activities
  • Harassment, threats, or abusive behavior toward other users
  • Impersonation of other individuals or entities
  • Copyright infringement or intellectual property theft
  • Payment fraud or chargeback abuse

Acceptable Use Guidelines:

  • Respect other users' privacy and rights
  • Provide accurate and truthful information
  • Use the Service as intended and described
  • Comply with all applicable laws and regulations
  • Protect your account credentials
  • Report suspicious activity promptly
  • Maintain professional communication standards
  • Honor intellectual property rights

6. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of creativemint Ltd and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Except for content you submit to us, we own all intellectual property rights in and to the Service, including all software, design elements, text, graphics, logos, images, and other materials. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our express written consent.

Your Content and Our License:

By submitting content to our Service, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Service. You retain all rights to content you submit, but you grant us the right to use it in connection with providing and improving our Service.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our data protection practices comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. You have certain rights regarding your personal data, including the right to access, rectify, erase, or port your data, subject to applicable law.

8. Payment Terms and Billing

For services that require payment, you agree to pay all fees at the prices then in effect for your purchases and any applicable taxes, and you authorize us to charge your chosen payment provider for any such amounts.

Payment terms may vary depending on the specific service or product you purchase. Where applicable, payment is due immediately upon purchase. Failure to pay may result in suspension or termination of your access to the relevant Service.

All fees are non-refundable except as expressly stated in these Terms or as required by law. We reserve the right to change our prices at any time, with reasonable notice to affected users. Price changes will not affect purchases made before the effective date of the change.

Payment Methods Accepted:

PayPal
Bank Transfer
Digital Wallets

9. Disclaimers and Limitations of Liability

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) which might have effect in relation to this website.

In no event shall creativemint Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Our total liability to you for all damages shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or £100, whichever is greater. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless creativemint Ltd, its officers, directors, employees, and agents, from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), arising from:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your use of the Service caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Service.

11. Termination

We may terminate or suspend your account and access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

You may also terminate your account at any time by contacting us or using the account deletion feature in your user settings. Upon termination, you will no longer have access to your account or any content stored within your account.

Provisions that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Before filing a formal claim, we encourage you to contact us directly to resolve any disputes informally. We will make reasonable efforts to address your concerns and find an amicable solution.

If a dispute cannot be resolved through direct communication, you agree to attempt resolution through mediation before pursuing formal legal action. Any legal proceedings must be conducted in English, and all parties consent to service of process by email to the addresses provided in your account information.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

We will notify you of any material changes to these Terms by posting the new Terms on this page with an updated "Last Updated" date. Your continued use of the Service following any such changes constitutes your acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below. We are committed to responding promptly to all inquiries and will make every effort to resolve any concerns you may have.

creativemint Ltd Contact Details

Address

42 Old Street
London EC1V 9AY
United Kingdom

Phone

+44 20 7946 0958

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Weekend: Closed

Important: For the fastest response, please include your account email address and a detailed description of your inquiry in any correspondence with us.

Agreement Acknowledgment

By continuing to use creativemint, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.